Frequently asked questions

How long will it take before I receive my order ?

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to Covid 19 Restrictions and a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.​ * Overnight delivery is only available for orders with delivery addresses within the continental United States.o add a new question go to app settings and press "Manage Questions" button.

Are Hair Extensions 100% Human Hair

Our hair undergoes a strict quality control process to ensure that our customers receive only the best 100% Human hair. If you have any questions comments or concerns, contact The Vanity Box customer service directly at

Where do I submit customized Wig Request?

Enter App Settings

  1. Purchase Wig Length and Texture.
  2. Submit Request photo & Wig purchase confirmation number via email to
  3. That's it ! All done
  4. You will recieve an email confirmation stating "order in progress".
  5. Please allow 3-5 business days to complete customization. Thank you.

How do I contact a live person at Posh Extension Bar

Chat with us at Email us at Call us at 1-888-888-POSH.